I ordered a Kampa skipper recliner chair, however it was rather poorly wrapped in black and clear plastic with bits exposed and the arms were all scraped and slightly damaged. I had expected that it would be boxed to prevemt this from happening and the Vango extension poles I ordered too, although arrived undamaged they were just wrapped inside this black plastic and shoved in with the chair. It all looked very unprofessionally packaged and thrown together. As I write this review I only noticed today that the arms were all scraped. I have yet to email World of camping re this damage.