I ordered a new calor gas fire on Wednesday night, i received an email stating the delivery would arrive on Wednesday the following week within a set time, i came home from work on Tuesday to find it had been attempted to been delivered that day. It arrived the following day between a set time, i took time off work to ensure i was home. I researched the fire prior to purchase as i already had a calor gas bottle so did not need to purchase another, after trying to fit my gas bottle on numerous attempts, i noticed the size on the regulator was different to the size of the gas bottle fitting. In future it may be beneficial to others to show the regulator size and inform people that gas bottles / regulators come in a variety of fittings. I still have not been able to get my fire working as i now need to purchase a new regulator for the fire. Being a single female i do not feel confident to do this so have to pay a qualified engineer to do this, this is cheaper than purchasing a new bottle and gas. I hope all this extra angst is worth this new fire, i will wait and see as i am looking forward to having the fire working. Mary