Absolutely horrible experience. Sent money for hospital emergency but after five days saying transaction got cancelled without any updates. I have been calling them and asking about the transaction. After five days they are saying we will refund you when we receive the money back from other country. I am very disappointed and frustrated.i have given all the details over the phone multiple times to Jack(Customer Service)I asked for manager today so i can speak to him and Jake said i can promise you he will call you in a hour. Also you will get the refund today. No call received and no refund yet. they are just lying again and again. I just need my money back ASAP so I can send it from different platform.I will NOT use them again and will let family and friends to do same. 👎👎👎👎👎👎👎😡😡😡😡😡😡