Perkster
I have a love/hate relationship with WPMU DEV. On one hand, they have a good offering but one of the main features I need and love is the automated updates. But that requires Snapshot. Snapshot has given me a problem on every single website I have ever installed it on. I have been using Duplicator Pro for over 3 years now and have never, not once had a problem. Not sure what it is about Snapshot that uses so many resources (they always tell me its a resource issue - but as I have mentioned use Duplicator Pro successfully on all of the websites). The biggest bummer is if you have an offering that is a set it and forget it, you'll need to rethink it if you use Snapshot. I've had websites working fine... no changes to anything and then randomly stopped backing up. Thus no automation. Forminator is really simple and easy to use. I have mixed emotions about Hustle. I've been using Thrive Leads for a long time and Hustle is not nearly as easy as Thrive's product but it is decent and it's included in the price of membership. Hummingbird and Defender work as expected. Usually have good results with Smush. So Forminator, Hummingbird & Defender are good. Smush & Hustle are decent. Snapshot is too unpredictable thus making the automation unreliable. Thus my love/hate relationship. I think I just need to bite the bullet and get another product that has more reliable backup/automation. Also, their support, while friendly and knowledgeable, always asks me the same questions and I waste time having to answer the same things from all of the same support issues (Snapshot & The Hub Automation). Since it's all done via email, it can sometimes weeks to resolve an issue which is unacceptable for my clients. I used to do websites full time, but now it's my side hustle. I think their product is good if you do it full time and can go back and forth with their support via email in a timely manner, but when you only have a day or two to work on something, it will take you weeks to resolve any issue with support.
4 years ago
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WPMU DEV has a 4.9 average rating from 1,716 reviews

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