“WPMU Dev went above and beyond, resolving an error that should have been detected by our hosting company. Without referring us back to our host, Jovan Kitanovic (our supporter), resolved our issue. WPMU Dev Support are simply the best. Thanks again.”
Hey Eric,
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Thanks a bunch for such an awesome review and of course the 5-star rating!
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It is much appreciated, and we'll do our best to keep this level of service up.
“I have been with WPMU for a few years and I must say everytime, I need support - I am so grateful when Jacobo is my agent. His patience and grace AND expertise allows me to relax and know that my issue will be resolved or at the very least escalated to someone who can help me. Jacobo thank you so very much for making my issues...non issues. Grateful!”
Hey there,
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Thank you so much for the wonderful review and rating!
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We couldn't be happier hearing such fantastic feedback. Rest assured we will do our best to keep providing the best service we can.
“Every time I contact the support team. They are ready and able to assist me with my most difficult as well as simple issues. It doesn't matter if you are having an issue with their products another plugin or a general WordPress issue.”
Hey Delmar,
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Our team is always eager and happy to help no matter the issue, and we're glad you find that valuable.
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Thank you for this review and for being a WPMU DEV member!
Hey Tim,
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We're so happy to hear that! Thank you for taking the time out of your day to share this.
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And of course, thanks so much for the 5-star rating!
“WPMU DEV is an awesome company that continues to help me innovate and keep my website alive. I couldn't have achieved as much I have without them, and I'm happy I found them when I did.”
Hi there,
We appreciate your review and we are happy to hear such great things about your experience with us thus far.
Making your experience change to 5-stars is our priority, that's why we will continue to improve and raise the quality of our service!
Hi James,
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Thanks so much for sharing your experience with WPMU DEV, and taking the time out of your day to do so.
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We really appreciate your great words and hope to keep providing a great service as time goes on.
Hey Jack,
We appreciate your 5-star review, and knowing that you've had such a great experience with us thus far makes us very happy, so thank you for posting this comment.
“Today I had an issue with a hosting provider's plugin that broke the connection between my site and my WPMU hub. Jacobo was there to get me ALL sorted out. I have yet to be disappointed with this team's support! A+”
Hi Jessie,
Thank you very much for your detailed review. We are delighted to hear that our Support hero, Jacobo, helped you in such a positive way.
Having you as a member makes you proud, if you even need help again, we'll be waiting for you!
“Chatted to Abdul, once again the staff here are very quick to help me - more to the point, I don't really know what I'm doing or how to phrase it properly, and WPMU DEV staff always manage to work it out and to help me get to the solution. I really wouldn't ever use anyone else.”
Hey there,
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We are very happy to hear such great feedback of our services and support team.
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Thank you for taking the time out of your day to share this, and of course, for the 5-star rating!
“WPMU helped me with a bug that was caused by another plugin. Always nice, always helpful.
In a Support contest, WPMU would win 1000 times.
Thanks to Abdul Wajed from the support team.
You saved my weekend!”
Hey there Saki,
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Thank you for your review, we really appreciate this!
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It is really great to hear that our team was able to help, and we'll do our best to keep this level of service going forward.
Hi Jesse,
Thank you very much for your review, we are very happy to hear that our products and services are helping in such a positive way.
We appreciate the time you took to share your experience.
“Laura Zeballos quickly and expertly handled my coding query. Done quicker than I had any right to expect. Continue to be very impressed with the level of service provided by WPMU DEV - money well spent!”
“WPMU DEV has not only the best customer service I've ever experienced, but also hosting and tools that really make a difference! So much, that I am in the process of switching all of my sites over to their service.”
