WPMU DEV Reviews

Name: WPMU DEV
Rating: 4.93

4.9 Rating 1,693 Reviews

98 %

of reviewers recommend WPMU DEV

Company Reviews

Metrics

Info

4.9

Based on 1,693 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

contact@wpmudev.com

Location:

Birmingham, Alabama,,
35201

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WPMU DEV 5 star review on 10th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been a customer since 2012. Customer service is one of the best if not the best in the business. The last support agent who just helped me really knows his stuff! Thank you Mr. Sanowar!”

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Posted 1 week ago

Hey there, - It is amazing to read such nice words about our team :) - Thank you for your willingness to share your experience!

Posted 1 week ago

“Excellent hosting company. Best part is the outstanding support. Support is readily available around the clock without long waits. Support staff are super knowledgeable and helpful. Any issue gets solved with their excellent help.”

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Posted 2 weeks ago

Hey Jeremy, thanks a bunch for the amazing feedback :) We're glad that you're happy with the assistance of our team!

Posted 2 weeks ago

“5star from Ethiopia”

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Posted 1 month ago

Hey there, - Thank you so much for the great review!

Posted 1 month ago

“Allllllllllways brilliant! Seriously, don't spend 2 weeks faffing with a problem, get it sorted ASAP with the friendly and helpful staff here. Would not be without them and their apps!”

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Posted 1 month ago

Hey Alicia, - We're so glad to hear that our support team and services help with your WordPress ventures! - Thanks for taking the time to share your feedback :)

Posted 1 month ago

“What a wonderful resource WPMUDEV is. Your support is unparalleled and I consider this team of professionals (Tickets & LiveChat) to be the encyclopedia of all things web. Many thanks for all you do!”

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Posted 1 month ago

Hey Debra, - Thanks a bunch for the kind words :) It means a lot to read feedback like yours! - We're happy to have the opportunity to serve you (and hope that continues!).

Posted 1 month ago

“Abdul Wajed has been really helpful. 5 stars to him! Everyone in WPMUDev has been really great”

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Posted 1 month ago

Hey Hilary, - Thank you so much for the positive review! We really appreciate it. - It's great to hear that our awesome support hero Abdul helped out :)

Posted 1 month ago

“Plugins are awesome, stable, and well-supported. Live chat is always there when you need it and their agents are actually helpful. Recommended”

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Posted 2 months ago

Hey David, - Thanks so much for the amazing review :) Really happy to hear that our services and support suit your needs!

Posted 1 month ago

“Bonjour je viens vers vous pour une simple raison vous avez sois disant déposer des colis dans la boîte aux lettres et je n’ai rien trouvé comment dois-je faire pour avoir mes commande s ? Cordialement BD”

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Posted 2 months ago

Hey Roger, - Thank you for the review, however, we're unsure what you meant by packages in your mailbox, as our services are digital and we do not offer any physical products. - Please don't hesitate to reach us at contact@wpmudev.com if you are in need of any further assistance! Our team will be happy to assist.

Posted 2 months ago

“The support of WPMUDEV is exceptional and they always helped me well on time and in one window, especially Mr. Ali Support Personnel is extremely knowledged and helped me in no time. Thank you”

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Posted 2 months ago

Hey there, - Thank you for sharing such nice words about our support team! We really appreciate it :)

Posted 2 months ago

“I wanted to migrate my site to WPMU DEV hosting, but things weren't working. Mhamdi migrated the site for me. A minor glitch after that, which he fixed right away. Then I was able to complete DNS changes following the excellent online documentation. I've been a member of WPMU DEV for more than 5 years now. I initially joined for the plugins, but have stayed because when I really, really get stuck, WPMU DEV lives up to its pledge of support for "all things WordPress". They can't for obvious reasons necessarily provide support for plugins other than their own, but even so, occasionally I get a suggesting that allows me to solve a problem. I can't say enough good things about this company and staff.”

Helpful Report

Posted 2 months ago

Hey there, Thank you for taking the time to share your positive feedback with us! We're so glad to hear that you enjoyed your experience with our service! :) We're committed to delivering exceptional customer service, and your feedback is a testament to the hard work of our team. I'll be sure to share your praise with Mhamdi! Thank you again for your kind words, and years of your trust. Kindly Alex

Posted 2 months ago

“Dear Abdul Wajed, Thank you so much, you saved me so much time and stress with having to revamp the site with a new Theme. My site was down because the Theme's deprecated code was incompatible with the PHP 8 upgrade. I changed the Theme to the default Theme, but the site was still down. I was lucky to meet Abdul Wajed. He cleared the Object Cache and showed me how to do it. The site was working again with the default Theme. I asked whether I should fix the code or use the default/different Theme to make the site work with PHP 8. Abdul Wajed said he will try to fix the code for me, and a couple of minutes later the site's Theme was working again, and faster and better with PHP 8. I am so grateful for what you did for me and am in awe of your coding ability. Abdul Wajed is a gifted coder with superhuman coding powers. Abdul Wajed is a very special person and a keeper! Remember the name Abdul Wajed. Thanks Abdul Wajed you're the best! Keeyong”

Helpful Report

Posted 2 months ago

Hey there, - We really appreciate such a kind review and the words you've shared about our support superhero Abdul :) - Thank you so much for taking some time out of your day to share your experience and for your willingness in granting us the highest 5-star rating!

Posted 2 months ago

“Abdul went way over the time he should have spent with me in solving my problem. I think he went over his allocated shift. This man deserves some extra overtime money!”

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Posted 2 months ago

Hey there, - Thanks so much for the nice words about our support superhero Abdul :) - He deserves it! Thank you for the review.

Posted 2 months ago

“Excellent as always plus fast and reliable.”

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Posted 3 months ago

Hey there, - Thank you for the review! It's much appreciated :)

Posted 3 months ago

“Thank you for awesome general WP Support!”

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Posted 3 months ago

Hey Muhammad, - Thank you for the excellent feedback and rating! - It's much appreciated :)

Posted 3 months ago

“The Support Agent Abdul Wajed is very patient and fixed my website issues. WPMU DEV is good support and services ever.”

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Posted 4 months ago

Hey there, - Thanks so much for the great feedback! - It is much appreciated.

Posted 4 months ago

“I contacted Abdul on chat - he gave me three contact options and resolved the problem in 10 Minutes. I'm delighted with the service.”

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Posted 4 months ago

Hey Gregory, - Thank you for the great review and rating! :)

Posted 4 months ago

“they have great support in anything in WordPress related”

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Posted 4 months ago

Hey there, - Thank you for the nice words and rating! - It is much appreciated :)

Posted 4 months ago

“Imran was very helpful! All I had to do was explain my problem, send him some screenshots, and it was fixed in about 10 minutes. Very efficient, very kind, and I grateful that my website is now fixed.”

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Posted 4 months ago

Hey Kentin, - Awesome to hear that our team helped fix your website! - Thank you for sharing that and providing us with an excellent rating :)

Posted 4 months ago

“I was impressed with how thorough Abdul W. was with their help with my request.”

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Posted 5 months ago

Hey there, - Thank you for the great review and nice words about our awesome support agent Abdul! - We really appreciate this :)

Posted 4 months ago

“Very calm and helpful. Guided with every single step. Did not gave up!”

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Posted 6 months ago

Hey there, - Thank you for the awesome review! It's much appreciated :)

Posted 6 months ago

WPMU DEV is rated 4.9 based on 1,693 reviews