WPMU DEV Reviews

Name: WPMU DEV
Address: Birmingham, Alabama, Birmingham, Alabama
Rating: 4.93

4.9 Rating 1,715 Reviews

98 %

of reviewers recommend WPMU DEV

Company Reviews

Metrics

Info

4.9

Based on 1,715 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WPMU DEV:

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform. For over 16 years, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.

Visit Website

Email:

contact@wpmudev.com

Location:

Birmingham, Alabama,
Birmingham
Alabama
35201

Write Your review

Tell us how WPMU DEV made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

WPMU DEV 5 star review on 20th November 2023

BowTied Cyber

WPMU DEV 5 star review on 10th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had weeks and weeks of issues with Smartcrawl Plugin. At first support was very helpful, however, because it was not resolved after some weeks, I would check up to see how it was going, and be met with curt responses from 'support'. The issue was that Smartcrawl would miss hundreds of url's from the sitemap. Things happen but it went on for weeks and I was treated badly if I asked why”

Helpful Report

Posted 3 years ago

Hey there, Sorry to hear about your experience with our support. However, we do have specific processes in place, as already explained by our staff, both during Live Chat as well as in your support ticket, to ensure that all information is kept into one place, which is crucial when we need to debug issues further. Of course, we do understand your points too, and that this could be better communicated in the end since all you wanted was to get an update about the status of your ticket. We'll further discuss this internally to structure our processes better and prevent such occurrences. Thank you for your candid feedback.

Posted 3 years ago

“Overall, this service started out great. The migration was easy and the cost is excellent. Since moving to WPMU Dev hosting about 4 weeks ago, my site has been down at least once a week. There's always some issue going on with the site. The most recent reason that my site was down was because of the Hummingbird plugin. Their support is available 24/7 which is awesome. But the level of support is vastly different. Sometimes they provide good support. Other times they just push the problem to me and force me to figure it out, like with a plugin compatibility test. Thiinking of switching hosts if this keeps happening”

Helpful Report

Posted 4 years ago

Hi Nikolay! Thank you for your candid feedback, and sorry to hear about those issues. We've checked your support tickets as well as chat transcripts, and the issue you mentioned related to a plugin conflict. Please do reach out to our support team so they can further review this on your setup. Thank you for your time, and we hope that we'll change your 2-star experience into a 5 one!

Posted 4 years ago

“Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in /var/www/challtr5294/data/www/alltruckservice.com.ua/wp-includes/wp-db.php on line 1889”

Helpful Report

Posted 5 years ago

WPMU DEV is rated 4.9 based on 1,715 reviews