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WPMU DEV Reviews

4.9 Rating 1,716 Reviews

98 %

of reviewers recommend WPMU DEV

Company Reviews

4.9

Based on 1,716 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WPMU DEV:

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform. For over 16 years, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.

Visit Website

Email:

contact@wpmudev.com

Location:

Birmingham, Alabama,
Birmingham
Alabama
35201

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WPMU DEV 5 star review on 20th November 2023

WPMU DEV 5 star review on 10th April 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looking to find great hosting? I have been, and there are very good looking different hosting plans with good hosting pricing and good bells and whistles the companies offer. Makes it harder to find a good match. I really feel you need to have a good match when you choose hosting. I didn't make that up, it was from an honest assessment of the hosting I've experienced. When I read even a fraction of what WPM DEV offers, I'm done looking. I know that any support, especially when the support is personal and anytime. That's amazing! You don't need to look any further.”

Posted 2 weeks ago

Hey Janis, thank you for the positive words, your review is much appreciated!

Posted 2 weeks ago

“Bonjour je viens vers vous pour une simple raison vous avez sois disant déposer des colis dans la boîte aux lettres et je n’ai rien trouvé comment dois-je faire pour avoir mes commande s ? Cordialement BD”

Posted 1 year ago

Hey Roger, - Thank you for the review, however, we're unsure what you meant by packages in your mailbox, as our services are digital and we do not offer any physical products. - Please don't hesitate to reach us at contact@wpmudev.com if you are in need of any further assistance! Our team will be happy to assist.

Posted 1 year ago

“Like so much”

Posted 1 year ago

Hey Kalid, - Thank you for the review!

Posted 1 year ago

“good, but it can be better ...”

Posted 1 year ago

Hey there, - Thanks a bunch for the review! It is greatly appreciated. - If there's anything we can do to improve your experience, please reach out at contact@wpmudev.com, we'd love to assist and make your experience 5-star worthy :)

Posted 1 year ago

“WPMU DEV is an awesome company that continues to help me innovate and keep my website alive. I couldn't have achieved as much I have without them, and I'm happy I found them when I did.”

Posted 2 years ago

Hi there, We appreciate your review and we are happy to hear such great things about your experience with us thus far. Making your experience change to 5-stars is our priority, that's why we will continue to improve and raise the quality of our service!

Posted 2 years ago

“Very nice Support Team, always there to assist you on finding solutions to sometimes weird behaviors !”

Posted 3 years ago

Thank you for taking the time to review our services. We would appreciate it if you could let us know where we've fallen short of the full 5 stars 🙂

Posted 3 years ago

“WPMU DEV support is amazing. They fix things that other hosting companies would not, and they take the time to explain how things work so I can be more independent. That's a win-win because the more I know, the less often I need to contact support!”

Posted 3 years ago

We couldn't agree more with you there 😊. Thanks for reviewing us! Any feedback on how we could earn the additional star will be appreciated.

Posted 3 years ago

“Awesome but trial remove card system.”

Posted 3 years ago

Hey there, Thanks for taking the time to share your feedback. Our trials require a credit card to make the transition into paid service as seamless as possible so that you could continue using our premium features and even try our Managed Hosting during the free trial. However, in case you don't wish to continue or would like to perform any account modifications, doing so takes just a few clicks on the Account Page. Of course, if you need any assistance or have further questions, don't hesitate to reach out to our Accounts & Billing team here: https://premium.wpmudev.org/contact/#i-have-a-billing-question

Posted 3 years ago

“Tuve un problema el 17/7 y lo solucionaron con brevedad. gracias por todo.”

Posted 3 years ago

Many thanks for giving us a chance to help you out, Carla!

Posted 3 years ago

“A lot of very nice features and plugins but still a lot of bugs (Cache, CDN, Backups, The hub ...) Some missing features in the Hub (update Wordpress, bulk install/unisntall plugins or themes, safe update of plugins doing a backup, ...) The hub interface that is not optimal when we have a lot of sites A very fast technical support, that's very cool”

Posted 3 years ago

Hey there, Many thanks for your candid feedback and rating. Sorry to hear that you've noticed bugs or missing features, though. Just to clarify, updating WordPress core is available through Automate - apart from automating plugin and theme updates. Automate also includes Update reports, Perform Safe Upgrade Check, Backups before updates, Schedules, as well as Instant notifications. You can learn more about that here: https://premium.wpmudev.org/updates/ All those features will soon be included in the Hub 2.0 😉 You can also keep an eye of upcoming features on our Roadmap page: https://premium.wpmudev.org/roadmap/#hub Thanks once more for your feedback.

Posted 3 years ago

“Customer support is the best thing about this company. I want to thank Zafer personally, he is the best; very efficient, friendly support. Would give 5 stars but is expensive.”

Posted 3 years ago

Thanks so much for the review, Josh!

Posted 3 years ago

“G4h4brb4h333”

Posted 3 years ago

“The service is good and the problem got solved promptly”

Posted 4 years ago

So happy to hear that! Thanks for the review.

Posted 4 years ago

“WPMU DEV are always great with support, thanks guys, especially Rupok Chowdhury”

Posted 4 years ago

Thanks so much for your feedback, Steve! And if there's anything else we can do to make it a 5-star rating, then be sure to let us know. We always strive to improve, and your aspect of this would be much appreciated.

Posted 4 years ago

“Fast and good, thanks for help and knowlage :)”

Posted 4 years ago

Glad we were able to help, Oskars! We'd also love to hear your feedback on how we could have turned your experience into a 5-star one.

Posted 4 years ago

“Aditya Shah helped me with my website and provided multiple solutions to the problem I was having, Thank you so much.”

Posted 4 years ago

Glad we were able to help! If you can share additional feedback on how we could turn your 4-star experience into a 5-star, then be sure to let us know.

Posted 4 years ago

“I host my site on the Silver plan with most of the plugins active. Aside from some issues with moving my site across, I've found the process to be pretty solid. The plugins work as advertised and it's a huge relief to know that most of the functionality my site requires comes from a plugins that are being developed by the same company - so theoretically, they'll always play nice with each other. But the real standout is the support. I've had three instances of using their support system so far, and each time has been a positive experience. And that's worth a lot to someone who needs a helping hand with the complex stuff.”

Posted 4 years ago

Thanks so much for taking the time to leave this review, Laurence! We really appreciate that.

Posted 4 years ago

“good service”

Posted 4 years ago

Thanks for your rating! If you would like to share more on what we could improve on our products and services to make this into a 5-star review, then be sure to let us know. We'd love to hear your feedback. 🙂

Posted 4 years ago

“Good quick service. Thanks Aditya Shah!”

Posted 4 years ago

Thanks so much for the review! If you would like to share any further feedback on things that we could improve on, then be sure to let us know! Thank you.

Posted 4 years ago

“Great and fast!”

Posted 5 years ago

Thanks so much! If there is anything we can change and hit the 5-star mark for you, then be sure to let us know 🙂

Posted 5 years ago

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WPMU DEV is rated 4.9 based on 1,716 reviews