Had kitchen assessed and measured by Wren and went into store to confirm plan and paid for kitchen in full there and then. Quote to fit was too expensive so opted to get my builder to fit. Kitchen arrived and pipework in kitchen means washing machine will stick out significantly. This is following Wrens plan after they came and assessed my kitchen. Also I asked for units against a wall but was told they would not fit. Fitter has pointed out they will fit so yesterday I had to order them as the wall looks dreadful without them. It took 90 minutes on the phone to order 2 units and the 60% discount that I had with my main order was not given (even though the offer is still on). Was told the washing machine sticking out is not wren's problem even though they came and measured and suggested a plan which I accepted. I would never trust Wren again, as my builder advised 'should have gone to Howdens- never had a problem with them they didn't resolve'