Whatever you do please, please, PLEASE do not buy with Wren! It’s been one thing after another and from my experience, I’d warn everyone to steer clear for your own sake! We had a number of issues with cupboards being incorrectly measured (and having to fight for a free replacement), damage cupboards, stained cupboards, missing items and I think the cherry on top of the cake, when Wren came out to install my Quartz tops they damaged one of my front facing decorative panels, didn’t tell us and sneakily tried to cover it up - it’s been such an awful, disheartening and disappointing experience. They rifled through boxes to try and find the repair kit, opened and (really badly) tried to fix the area and now it’s just… well, there’s nothing I can do about it to fix the bodge job they’ve done. You pay SO much more money to go with Wren for their “quality” but they end up being the ones to damage your kitchen! I know this probably doesn’t happen to most people (we were clearly one of the very unlucky ones) but they just clearly aren’t this high quality brand that they present themselves to be. So many of my contractors warned me about using them, one even saying “can’t you try and get your deposit back” and I just WISH I had listened. Quite frankly, it’s the deceitfulness that does it for me. It would have been a totally different story if they’d have just been honest and open about this issue/damage. My recommendation would be to please do your research and go with a different kitchen manufacturer/company instead!
1 year ago
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