After 2 appointments with sales/designer we decided not to go ahead. Having stated from the outset what our maximum budget was the quote was £2,300 over budget. However what made our mind up was we were told the quote included "full installation" but what they don't tell you is installation is a "dry fit" only. Appliances are installed but not connected. Essentially you have a fully fitted kitchen with integrated appliances, a new sink, quooker tap etc but nothing works. It was only because we read the very small print that we questioned this. Most customers are only told after they sign on the dotted line. We would have been responsible for connection of everything and would have added a further £1,500 at least to the already over budget cost.