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Cyrus
My Disappointing Experience with Wren Kitchens I’m extremely disappointed with Wren Kitchens and feel completely let down by their lack of after-sales service. While the initial sales process was smooth and they were very eager to get my money, everything since then has been an absolute nightmare. It’s now been nearly four months, and my kitchen still hasn’t been fully fitted. There have been constant problems that need fixing, and despite calling four to five times every week, I’ve gotten nowhere. Every time I call, I’m either lied to or passed around. They always give me the fitter’s number and basically expect me to chase them down myself and beg them to come and finish the job — which still hasn’t happened. I’ve also written multiple emails to Wren’s customer service, only to receive responses 2–3 days later claiming the case has been resolved — when it absolutely hasn’t. It’s beyond frustrating and feels like they just want to brush me off without any real intention of resolving the issue. Honestly, I regret choosing Wren Kitchens. Their customer service after the sale is non-existent, and the whole process has been incredibly stressful. I wouldn’t recommend them to anyone.
1 month ago
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Wren Kitchens has a 4.7 average rating from 3,765 reviews