The company's after sales service is a disgrace. 10% of customers' reviews are one star. No problems with the design and fitting but the plinths are made of MDF and open at the back. This has meant they have swollen and are distorted after less than a year. I have contacted Wren on several occasions but this has proved very frustrating - they have been obtuse in their responses and have not resolved the problem. They even e-mailed that the matter was closed and sent me a customer satisfaction survey! This gets worse - Wren are now asking for (undefined) "further information" so they can "look into" the issue. Although they have my full details, they are refusing to address the complaint because of "Data Protection"! Terrible customer service. Are they real?