Login
Start Free Trial Are you a business? Click Here
Grace
I booked wardrobe installation on the 1st March 2025 and was promised 6 week fitting. My wardrobes were fitted 29th July after the first fitter for the 17th July said van broke down. Appointment was between 1-2pm , his van decided to break down at 8am.He called to tell me that i should advise wren about it. I then was told ,it may take 3 weeks ,I had to kick off to get a fitter in 2 weeks. Wardrobes were fitted and one side panel is different colour. How as a normal person do you see a complete different colour panel and not think to question if that part of the order. I complained about it and they offered 2 ridiculous options . 1- I keep the panel as it is for a £152 refund. 2- I get it changed and I incur the charges for their stupid mistake. I have asked the panel to be changed at their cost. 19th September, I am on the phone now, the fitter is asking the staff on the call with me,what he is coming to do at my house. Should he not have that information from Wren Rushden in Wellingborough? I unfortunately took a 4 year finance with them and this is the service you get. Pathetic to say the list. I have been back and forth for this to be rectified. I would never recommend Wren . You do your own assessment and choose.
3 weeks ago
Read Wren Kitchens Reviews
Wren Kitchens has a 4.6 average rating from 3,784 reviews