I would strongly advise against using Wren Kitchens for any project. My experience with the company has been deeply disappointing and reflects a serious lack of professionalism and accountability at every level. There appears to be a high turnover of staff, which is unsurprising given the disorganisation and poor internal communication we encountered. Despite spending over six hours in their showroom meticulously planning our kitchen, the final outcome was riddled with errors—missing items, incorrect elements, rescheduled dates, and chaotic delivery processes. While mistakes can happen, what is unacceptable is the complete absence of ownership or responsibility. Rather than resolving issues, departments repeatedly deflect blame onto one another, forgetting that from the customer's perspective, they represent a single organisation. I am not interested in internal excuses—I simply expect the service promised to me. Customer service has been equally ineffective. I have raised two formal tickets, both of which were automatically closed without resolution or follow-up. In short, Wren Kitchens has demonstrated a concerning disregard for customer satisfaction, and I cannot in good conscience recommend them to anyone.