Login
Start Free Trial Are you a business?? Click Here
Anonymous
I would advise as many people as possible never ever buy a kitchen from Wren Kitchens. After 28 months I am still trying to get my kitchen to a satisfactory finish. Numerous deliveries of replacement goods that were damaged from the beginning, poor fitting, units siliconed to walls and when replaced plaster was taken off wall. Customer services are non existent. Once they have your money they don’t want to know you. They charged me £120 for gas and electric certificates and no gas in Kitchen and had my own electrician but won’t refund the money said I should have checked the order. A price promise was agreed on electrical items, I found the same ones so much cheaper in Retail stores, but they still charged the full price and then added vat which was included In the retail prices found, they will not comment on this or refund the overcharge. They did not supply the kitchen I was shown in Store but a sub standard one and even then these were chipped, damaged scratched etc. They even delivered replacement frontals that had been touched up and were not delivered wrapped so that gave it away along with touches of paint on the back. You can write letter to CEO and he doesn’t even respond just passes it to his resolution team who are absolutely useless. I will keep fighting even if it means taking them to court. I paid for a perfect kitchen and expect a perfect kitchen. SO MY ADVICE TO EVERYONE DO NOT BUY A KITCHEN. FROM WREN UNLESS YOU ARE PREPARED FOR THE FIGHT. Don’t trust the r views on trustpilot as Wren get the bad reviews taken off.
7 years ago
Read Wren Kitchens Reviews
Wren Kitchens has a 4.7 average rating from 3,766 reviews