After making an appointment 3 weeks in advance, I spent 2 hours this Saturday morning with a designer. Was told I was unable to get a printout or an email of what we created unless I paid a 10% non-committal for the kitchen(£1653). Went to my next appointment appt, Haus Store Farnborough, on arrival, I saw on a big screen a possible design of my Kitchen. I was so impress. Was emailed what we did to be able to discuss with my other half. Wren Spend so much advertising themselves as a family business, my experience with this organisation was absolutely poor. They are more interested meeting Sales targets than helping you create a beautiful kitchen for your home. They seem not to understand customer service and more importantly they jump to conclusion on customer’s affordability. Manager’s solution was to ask me back and make me happy with a great deal. Wren Guildford is not a place to go for your kitchen. Regardless I would not being giving my money to Wren. They have absolutely no respect for customers with no personal touch.