If I could put no stars I would. Would I recommend, definitely not. The units look lovely, but after 5 weeks I still have no work tops, and Wren are not taking ownership and helping with the situation, the support staff do not take ownership and don't appear to care. So basically no kitchen for two months with no end date.
Wren refuse to pick up all the unit packaging, apparently I have to pay extra for Wren to remove their rubbish, This is shocking, I have given Wren £13k and they don't even clean up after themselves.
I don't think I have ever dealt with a customer care team who really are unwilling to do anything to help turn this in to a good experience.
The only positive has been the actual kitchen fitter who has fitted the units well and managed the building work brilliantly, Everything else is poor and I wish I had purchased my kitchen from a company who actually cared for their customers.
6 years ago
Wren Kitchens has a
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