From simply being welcomed into the showroom I knew that Wren was the place to buy my dream kitchen. A young girl welcomed us in and helped us look round and estimate the price of our new kitchen. We had a design done using our own measurements but a surveyor came out to make sure everything was correct. I expected this to cost something as I'd already been into the showroom but it was all free!! She was lovely and got on with measuring and it was no inconvenience at all. Back in the showroom the following week and our designer was a star. She gave lots of great advice and used her expertise to help us chose what was right for us. Couldn't have been better. Paid my deposit and got everything started. There was lots of communications which some people might find annoying but the lady at customer service was patient and helpful and said she was just wanting to make sure our delivery times and everything were right for us so I couldn't see this as a bad thing. Some companies ignore you too much, Wren made me a feel valued. Delivery was smooth and they brought it to exactly where I asked, it wasn't left outside like some other companies do (our sofa for example!!) I didn't use Wren installation but I really wish I had. I appreciate this is a review for Wren but my fitter didn't do a great job and my gorgeous kitchen could have been ruined if I hadn't been more aware of what was happening. Looking back I would have definitely taken up installation as well. I guess you really do get what you pay for. Overall, I can't recommend Wren enough. Yes they are in a very competitive market but I trust them. You can always find bad reviews about any company but Wren have made my kitchen experience perfect. If I ever need another kitchen I will definitely be coming back and I will 100% recommend them to anyone.