There were several issues with marks on different doors which resulted in having to have 2 separate deliveries to sort this out. Then, a week later, a bit of paint came off the bit under the wall cupboard and after requesting a colour pen to go over it as my installer didn't tell me he had one, I was sent an email that stated that charges may apply if further items are requested which I was a bit hacked off about as this has a 25 year warranty and, if the goods are not delivered in the best condition and then flaking happens I would expect replacements issued immediately, especially in the first few months. It made me feel like I had created all the problems and has tarnished what had been a really good experience with Wren