It was a good experience going through the design options, and from there I was given a good quote. The kitchen was delivered in good time by Wren who carried the items up the stairs to my flat. The Wren team were readily on hand to answer any questions about fitting and were very happy to supply a couple of extra end panels free of charge to help with the process. The fitting itself was independent of Wren. The kitchen itself is of very good quality and arrived with all of the cupboards ready made, they just needed the handles to be added. Since it was fitted 6 months ago it is still looking very nice and I've not had any problems.