The one star is purely for the fitter who was great - everything was going well until the work top was fitted - it is an understatement to say that the customer service has been absolutely appalling from both Wren Kitchens and J Rotherham (who fitted the work top) We are now in the process of submitting our complaint to Ombudsman and have been left absolutely shocked by the whole experience and by Wrens complete inability to deal with our complaint. They seemed great until something went wrong but when it did they really were a clueless, pathetic, horrible company to deal with.