Lovely showroom, lovely knowledgeable staff but it does not end there does it? You have third parties to contend with and deliveries and fitters can all go wrong and will cost time and money often. The reviews I have read are very varied - and what might help is for every reviewer (from now on) to name the location of the store they bought from and their own location where the installation was completed. I am sure that certain areas get much better fitters than others and having this information might help prospective purchasers knowing the areas to avoid if considering buying a Wren kitchen. I have to admit that presently I am still at the wavering stage.