Fitters started off well but language barrier has caused issues. They have left the job with a long list of errors and poor fitting which our building who is a Howdens kitchen showroom fitter pointed out to us. Cabinets are the wrong height, cabinets damaged, trims not level, poor connection to taps which meant water leaked all over the floor. They have blocked up our extraction vent so we can’t attach it.
Joinery covered in sealant ( I wish I could attach pictures )
All joinery can be seen and the whole kitchen is filthy with marks, Quartz top won’t be fitted for almost 16 days but was told 10! I’ve had to make temporary worktops so we can use the kitchen.
So much wasted space due to
Poor planning like other reviews I’ve seen. We have a meeting with wren tomorrow. You pay all the money upfront and this is wrong! They have all our money almost £20k and we have a poor job. Not impressed. Customer service team contact is helpful but I wouldn’t recommend the Luton store or wren to fit your kitchen.
5 years ago
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