We are really happy with the final design and finish of the kitchen. I was a builder for 10 years and was dubious as the sales approach is cringey, being shown the competitions units and walked around. It would be like going to buy an Audi and them showing you why it’s better than a bmw, very unnecessary! Designer was really good (Poole branch) I think you need to have 80% of a plan before you go as they can’t visualise your room. The design ended up working brilliantly. We got a large kitchen with quartz tops, 1m x 2m island unit and integrated fridge freezer with quartz tops for around £13k and this was the cheapest price we found. Another annoyance is the “sale” we phoned up to see if there was any movement in price and were told “the sale in which you were buying your kitchen has ended so your kitchen has actually gone up £1500, if you want the original price we need a deposit today and I will need to ask my managers manager if that’s ok” I work in car sales now and this was a tactic used 10 years ago!! All felt a bit underhand! The 3rd party quartz fitters were a bit rough and ready but great quality, they then went bust and we do have a chip on the surface that I doubt Wren will sort. I did report it 3 months ago without reply. I think Wren is 90% of the way to being brilliant and are still the best value out there as long as you know what you want and don’t go overkill on pullouts etc. I still have a mountain of end panels, kick board and quartz upstand so I’m sure somewhere down the line I’ve overpaid but I’m happy with what we got for the money. They also offer 5 year 0% so that’s a bonus as you can use the funds to get more work done!