Wrike came with the features we wanted. Email support, so you can respond to tasks inside emails. Task sharing with those that are outside the organization. A UI that is easy to understand. Cloud storage and document support. Wrike is also very reliable, it just works. Other software we tried was just to buggy and temperamental, it doesn’t matter how many features you have if they don’t work when the customer tries to use them (I’m looking at you Tracky, Microsoft, software developers in general). It’s been over a year since we began using Wrike, and they continue to improve and and value. They also respond to the community and add much asked about features, i.e. Sub-Tasks. Their user interface gets easier to use with each update, thank you dashboard and descendent-tasks. I do wish that Wrike included more user accounts for our level. It’s hard to figure out if a person is a “User” (able to create tasks) or just a “Collaborator”. And I would like them to have add the ability to have external bug task creation. Summary: Wrike is worth the money, the system makes since to users, they are adding great features with each update, and have great customer support and documentation. Spend the money and get software that really helps you and your team work better.