Before implementing Wrike, we did not have a high visibility of what everyone was working on and where that project was in the workflow, which made it very difficult to determine the capacity. We also had no way to accurately report on the tasks we were working on. The tool burned a state that suffered changes in functionality that it even did, why we could not see when a task was completed. Wrike seemed to fit very well, it was easy to implement and he checked all the boxes of what we need to see, do and report.