Managing our IT workflow has gotten so much easier since we started using Wrike. The former method for tracking projects and knowledge was the old-fashioned spreadsheets and text document on the server approach. Now that we have loaded in all of our projects, invited our colleagues as collaborators, designed custom workflows, the process practically runs itself. The constant improvements and updates by Wrike are always welcome and continue to make our jobs that much easier. Things are actually getting completed now, and not lost in the abyss like they were before.