After ringing 68 times last Friday and no one picking up, I took the day off work and waited in all day with no delivery, I waited in all day Saturday no delivery. I rang 20 times Tuesday someone answered. I was told they have problems with delivery in the South West. So I suggest if you live in that area don't bother. I would of been happier if only I was told what was happening with my delivery, I also emailed no reply. It finely arrived Tuesday which was really annoying because I had no help to move it. Don't see the point of choosing a date that you can't fulfill.