I purchased buy 2 get 1 ~ March 2018. 3 syringes arrived. For the first 3-4 uses the syringe worked fine...but then the syringe would not move no matter how hard I tried. I tried everything. Since I wanted badly to use the product I opened another syringe. The same thing happened, so I went to syringe #3. Eventually I ended up wasting the product when I took a hammer to open! I didn't report this nor asked for a refund, thinking that I must of misused them somehow. UNTIL I saw that there is new packaging! A representative that I contacted said that there were issues with the old syringes! Today I spoke with a customer service rep who told me that it would be $59.95 for 1 with the new packaging. No offer to amend my loss with the obviously defective packaging that was sent to me. I feel cheated since the company must of sent out the product in packaging that they knew was bad! I feel duped. I will admit that the actual product was great. But the ethics of the company I question.