Saudhi M Marquez
To write a Review I had to click the star? They don’t deserve any star This is my first time using their services She came to my home look around took her 5 mnts explained the different prices I agreed to come every 2 weeks The day that they came after being inside my home 2 hours they call me and ask me that they need more time to finished up and I told them no is ok not to do the stove and refrigerator When I came home I was so upset and so sad at the same time. How can people lied the way they did I sent pictures of every part of my house The smell when I came in was like somebody use and old wet cloth, stinky, no dusting at all, they didn’t clean nothing I though maybe because wasn’t too dirty they thought there is nothing to clean, no bathrooms cleaned and I have 2.5 baths They stood in my home fir 2 hours asked to stay longer fir nothing I called same date I asked her what happen why you sent people to clean and they didn’t and then you call me to extend the hours because is not time to finish? Why the lie ? Her response was can you send me pictures I did and her response was the only thing we can do is do a redo I told her this is not a Redo I will never use your services cancel the upcoming services They didn’t even offer to at least give me a refund nothing I wasn’t looking for a refund I was looking for a sincere response and be honest with the situation They lied about cleaning and they lied when called me to ask for more time to clean That is the way they steal your money Bad customer service Bad service I hope I am the only one who had this bad experience because this is very sad the way people lied to me just for a penny Is one month now never received a refund or an apology
3 years ago
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