I was not at all happy with the cleaning service that Molly Maid cleaning staff provided. It was a move out cleaning but they cleaned it all on the surface. They didn't do any deep cleaning. When I asked them to clean the house properly they said that the vacuum and the broom were not good enough to do deep cleaning. They didn't clean the kitchen cabinet, Refrigerator properly and didn't clean the doors and window blinds at all. Their attitude was also very unprofessional. As a result I had to spend 2 hours cleaning my apartment again before handing over the key to my landlord. When I addressed this to the Franchise owner he was not ready to listen to anything, He just offered me $50 didcount and told me that 3 people worked for two hours so he could not give me more discount. Actually the whole service needed to be redone (which I did),So it doesn't matter how many people worked for how many hours if they didn't do their job properly. They should not be paid. I must say it was a completely unethical service.
1 week ago
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