Frustrating Experience – Overcharged with No Billing Transparency I hired Molly Maid of Pierce, Thurston & South King Counties for a deep clean of my rental property before moving out. They quoted me 2.5 to 4.5 hours at $165 per hour but ended up charging the full 4.5 hours, totaling $748. This seemed excessive considering the home’s condition—appliances and cabinets (other than fridge) had already been cleaned. When I contacted them for a breakdown of the charges, they were unable to explain what was cleaned. The lack of transparency in their billing process left me feeling taken advantage of. Up front I told them that the house had been cleaned previously and I did not want them to clean already cleaned items however, they still cleaned everything. I wouldn’t use their services again and encourage others to be cautious. In my experience, the pricing felt more focused on hitting the maximum quoted time than on aligning charges with the actual work completed. I have photos and video of what the home looked like prior to them cleaning, however they were not willing to lower the price.