This is the worst company I have ever worked with. The owner refused to beleive a word I said and needs to get her head out of her own ass. I will never be working with these dishonest people again and I reccomend you do the same. I do not understand how their rating is so high. I would give them a zero if I could. The cleaning ladies broke an item of mine, took my kitchen sponge and left it outside (I had to get a new one, that is disgusting!), and did not clean properly as there is still dust and dirt in places (even though they charged me an extra $55 for a half an hour!!!). This company is a total rip off and not worth the headache.