I Ordered a pair of pants for my daughter on February 6. Was told I would be getting it within 2 to 5 business days. It’s now February 22 and I still don’t have the pair of pants. When I called the store to ask about the status the girl was very rude and had horrible customer service. The girls name I spoke with was America. Basically she said she couldn’t help me and she couldn’t refund me back the money. I asked to speak to someone higher than herself and she said she wasn’t working at the moment. When I asked her what her supervisors name was she tells me I can’t give it to you. I am super upset and will never shop at the Ingram store again. America needs a training on customer. She had a horrible attitude!!!!!!!!