Anonymous
Don’t be fooled with online promotions and end up with wasting your time and money!!! They have buried ridiculous terms and conditions somewhere hidden in the app and expect each customers to know all about it ?! What a disappointing experience I had! Extremely unprofessional and poor customer support when trying to return online bought items. American eagle not able to make simple math calculations for returns!? I had fitting items that I kept, used and I wanted to return some unfit items. But I was asked to return ALL the items in unused condition regardless or they won’t be accepting any partial returns! I have been shopping online with many known brands with same promotions and none have ever created any issue on return items.. .Why customers have to suffer because American Eagle can’t get their math/accounting correct! I now ended up with unfitting items and AE simple don’t care at all! Everyone please be cautious before making any promotional purchases as most likely you will be fooled like me. I will be raising the same in consumer authorities too. You have no right to refuse unused items because they are on promotion!
1 year ago
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American Eagle Outfitters has a 2.4 average rating from 104 reviews

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