Anonymous
Paid extra for expedited service. After the delivery commitment time was exceeded, I asked for status. Seller kept insisting that the package was delivered and I signed for it. Turns out they created a wrong shipping label sending the package to a wrong address. They agreed that the address was wrong but it was my problem. I was able to retrieve the package but neither seller nor AliExpress would refund shipping costs. Takeaway, there are holes in AliExpress adjudication system and you are simply not protected from some kinds of errors whether intentional or not.
3 years ago
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