Aliexpress Reviews

"Cheating company\r\nCheating company, first start adding taxes VAT for UK buyers now they don`t adding VAT, now even worst they changing price for items you want to buy, when you found an item you like before you login it is one price after you login many times higher price, I got a screenshots for the same item before login and after login and this is GBP but price in USD even better if the price for example before login in USD $9.00 after login the price in GBP \u00a311.00, this is very interesting Chinese have them one exchange rate different from the rest of the world, never new USD higher the GBP.\r\nKeep away from AliExpress"

"Cheating company\r\nCheating company, first start adding taxes VAT for UK buyers now they don`t adding VAT, now even worst they changing price for items you want to buy, when you found an item you like before you login it is one price after you login many times higher price, I got a screenshots for the same item before login and after login and this is GBP but price in USD even better if the price for example before login in USD $9.00 after login the price in GBP \u00a311.00, this is very interesting Chinese have them one exchange rate different from the rest of the world, never new USD higher the GBP.\r\nKeep away from AliExpress"

"Cheating company\r\nCheating company, first start adding taxes VAT for UK buyers now they don`t adding VAT, now even worst they changing price for items you want to buy, when you found an item you like before you login it is one price after you login many times higher price, I got a screenshots for the same item before login and after login and this is GBP but price in USD even better if the price for example before login in USD $9.00 after login the price in GBP \u00a311.00, this is very interesting Chinese have them one exchange rate different from the rest of the world, never new USD higher the GBP.\r\nKeep away from AliExpress"

"Cheating company\r\nCheating company, first start adding taxes VAT for UK buyers now they don`t adding VAT, now even worst they changing price for items you want to buy, when you found an item you like before you login it is one price after you login many times higher price, I got a screenshots for the same item before login and after login and this is GBP but price in USD even better if the price for example before login in USD $9.00 after login the price in GBP \u00a311.00, this is very interesting Chinese have them one exchange rate different from the rest of the world, never new USD higher the GBP.\r\nKeep away from AliExpress"

"Ive been a customer for over ten years. They charged me twice for the same order. They refuse to refund my money. Ive been trying for 8 months. There is no way to speak to anyone that has any ability to even understand a complaint. They will repeat the same copied and pasted message via email over and over again. I have hundreds of screenshots of bank transactions, transactions from their own site, chats, emails, etc. Here is an example of the email I received in response to my complaint with all evidence attached to my message:\r\n\r\nDear Customer,\r\n\r\nThank you for contacting AliExpress.\r\n\r\nRegarding your query about payment value of your order, please note payment for each order could be received only once in our system. Possible reasons of double\/multiple payments:\r\n\r\n1. Payment was triggered mutiple times and processed successfully. Refund will be processed to you automatically in this case. Normally, it takes 3-20 workings days for you to receive it in your bank account.\r\n2. Payment for another order with same value. You may also go to 'My Order' and double check if any other order with same value under your account.\r\n3. Bank hold on money temporary. Sometimes, bank sends message for payment authorization first and deduct money from your account after payment captured. In total, money will be removed once only in this case.\r\n \r\nIf you still have concern about this value, please double check with bank if possible. \r\n\r\nThank you for your understanding and cooperation which is highly appreciated and we hope you have a great experience shopping with AliExpress.\r\n\r\nBest regards,\r\nAliExpress Customer Care\r\n\r\nAgain, this transaction is 8 months old (December 8, 2023). There has been no bank error.\r\n\r\nThey stole $250 out of my bank account and refuse to return it. Ive been promised a refund several times but they just ignore me and pretend it never happened even though I have screenshots of every chat and email.\r\n\r\nThis is an extremely dishonest company, with poor customer service, no address, phone number, or email available. \r\n\r\nYour payment and personal information is clearly not safe, since they can process transactions without your approval. You have no recourse once they do. \r\n\r\nThey hide their contact information, ignore consumer protection laws, and dont care about a customer\u2019s experience."

"Ive been a customer for over ten years. They charged me twice for the same order. They refuse to refund my money. Ive been trying for 8 months. There is no way to speak to anyone that has any ability to even understand a complaint. They will repeat the same copied and pasted message via email over and over again. I have hundreds of screenshots of bank transactions, transactions from their own site, chats, emails, etc. Here is an example of the email I received in response to my complaint with all evidence attached to my message:\r\n\r\nDear Customer,\r\n\r\nThank you for contacting AliExpress.\r\n\r\nRegarding your query about payment value of your order, please note payment for each order could be received only once in our system. Possible reasons of double\/multiple payments:\r\n\r\n1. Payment was triggered mutiple times and processed successfully. Refund will be processed to you automatically in this case. Normally, it takes 3-20 workings days for you to receive it in your bank account.\r\n2. Payment for another order with same value. You may also go to 'My Order' and double check if any other order with same value under your account.\r\n3. Bank hold on money temporary. Sometimes, bank sends message for payment authorization first and deduct money from your account after payment captured. In total, money will be removed once only in this case.\r\n \r\nIf you still have concern about this value, please double check with bank if possible. \r\n\r\nThank you for your understanding and cooperation which is highly appreciated and we hope you have a great experience shopping with AliExpress.\r\n\r\nBest regards,\r\nAliExpress Customer Care\r\n\r\nAgain, this transaction is 8 months old (December 8, 2023). There has been no bank error.\r\n\r\nThey stole $250 out of my bank account and refuse to return it. Ive been promised a refund several times but they just ignore me and pretend it never happened even though I have screenshots of every chat and email.\r\n\r\nThis is an extremely dishonest company, with poor customer service, no address, phone number, or email available. \r\n\r\nYour payment and personal information is clearly not safe, since they can process transactions without your approval. You have no recourse once they do. \r\n\r\nThey hide their contact information, ignore consumer protection laws, and dont care about a customer\u2019s experience."

"Ive been a customer for over ten years. They charged me twice for the same order. They refuse to refund my money. Ive been trying for 8 months. There is no way to speak to anyone that has any ability to even understand a complaint. They will repeat the same copied and pasted message via email over and over again. I have hundreds of screenshots of bank transactions, transactions from their own site, chats, emails, etc. Here is an example of the email I received in response to my complaint with all evidence attached to my message:\r\n\r\nDear Customer,\r\n\r\nThank you for contacting AliExpress.\r\n\r\nRegarding your query about payment value of your order, please note payment for each order could be received only once in our system. Possible reasons of double\/multiple payments:\r\n\r\n1. Payment was triggered mutiple times and processed successfully. Refund will be processed to you automatically in this case. Normally, it takes 3-20 workings days for you to receive it in your bank account.\r\n2. Payment for another order with same value. You may also go to 'My Order' and double check if any other order with same value under your account.\r\n3. Bank hold on money temporary. Sometimes, bank sends message for payment authorization first and deduct money from your account after payment captured. In total, money will be removed once only in this case.\r\n \r\nIf you still have concern about this value, please double check with bank if possible. \r\n\r\nThank you for your understanding and cooperation which is highly appreciated and we hope you have a great experience shopping with AliExpress.\r\n\r\nBest regards,\r\nAliExpress Customer Care\r\n\r\nAgain, this transaction is 8 months old (December 8, 2023). There has been no bank error.\r\n\r\nThey stole $250 out of my bank account and refuse to return it. Ive been promised a refund several times but they just ignore me and pretend it never happened even though I have screenshots of every chat and email.\r\n\r\nThis is an extremely dishonest company, with poor customer service, no address, phone number, or email available. \r\n\r\nYour payment and personal information is clearly not safe, since they can process transactions without your approval. You have no recourse once they do. \r\n\r\nThey hide their contact information, ignore consumer protection laws, and dont care about a customer\u2019s experience."