Aliexpress Reviews

"Fraud.. got an email about my order, said customs unsuccessful. I contacted the seller, they sent me a link (which I refuse to click) because it was the tracking information I already saw that told me my package was held at customs and unsuccessful, so I took a screen shot told them I will not click their link and wanted a refund instead. I shouldn't have to go through all the issues of contacting the shipping place and figure out why it's being held. I ordered oil filters for a dirt bike.. they can keep it. Anyway, after I sent them the screenshot and asked for a refund, I got left on read and no response back.... total scam and they got little over $55 from me. \r\nHow is this site even still up??? There's got to be a way for someone to remove it since it is a scam and fraudulent."

"Have bought many times from aliexpress, mostly positive experiences as I have avoided expensive electronic items. Against my better judgement I bought a set of what we're advertised as \"original Samsung live buds\", believing that I was buying safely as no one would get away with such barefaced false advertising. Well, silly me. Ear buds arrived, took about 10 minutes to realise they were fake and didn't work properly, got straight onto the seller to say I wanted a refund in full as they were faulty. Seller - Originals Mobile Phone Accessories Store - then wanted proof that they were faulty. No problem, I sat down and did a video and uploaded it. Got reply back pretty quick that seller had denied refund as big had not supplied sufficient proof that the buds were faulty. I don't know whether my video was even looked at. I then tried the Eva the chat thing, what a disaster, not the right questions, always saying they will solve my problem bla bla bla and nothing happens. I made the mistake of waiting too long I think before I got really annoyed as they use this delaying tactic to run down the clock and then say it's too late to give me a refund. So I filed a complaint with Aliexpress, supplying them with my very detailed video, which I had to redo because they want oh so much evidence but video can't be longer than 5 minutes, anyway uploaded all that, and was extremely confident that the matter would be sorted. Could have knocked me over with a feather when their decision came back next day in favour of seller. It was at this point that the penny dropped, aliexpress had zero interest in supporting buyers and 100\u2105 interest in keeping their sellers in business, no matter what dirty tricks they were getting up to. I felt totally disgusted that these people seem to think that it's ok to do this to unsuspecting innocent people who are just wanting to go about their day in peace. Luckily for me my purchase was not very expensive, I was more disgusted by the dirty tricks that these people are being allowed to get away with. Why are the big companies like Apple, Samsung, LG etc etc not able to stop them from selling these knockoffs? Why can't the Australian authorities do something about it? Anyway, all we can do is warn everyone we know. The only other time I left single star review on aliexpress they removed the review and closed my account!!! But, I will give it another go as this will definitely be the last purchase for me, I'm sticking with eBay and amazon from here on!!!"

"Aliexpress it\u2019s scammer do not buy in here you will lost you money I opened the dispute they right way rejected then I opened the appeal the rejected even when I sent the all proof"

"Aliexpress it\u2019s scammer do not buy in here you will lost you money I opened the dispute they right way rejected then I opened the appeal the rejected even when I sent the all proof"

"Aliexpress it\u2019s scammer do not buy in here you will lost you money I opened the dispute they right way rejected then I opened the appeal the rejected even when I sent the all proof"

"Spent \u00a3300 for new battery cells - scrap cells delivered !\r\nAli-Express decided time expired less than 7 days afer delivery - Ali-Express support supplier extortion of customers."

"Despite the site clearly stating that return postage would be paid by the seller if item faulty, they refused to refund or send a postage label, insisting that I return the item at my expense. As the postage back to China was more then the item value, I was never going to do this, so sent photos of defect to both seller and AliExpress customer services. Eventually they just stopped responding. The stuff they sell is junk, and when it breaks after 2 days they won't refund. Avoid at all cost."