Name: Aliexpress
Rating: 1.42

“Pls do not buy here !all the staff and management will not help you when you’re cheated by the sellers ! They ask you to return the item by saying seller bear the postage and once done , that’s it They will close the case ! Dammit!”

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Posted 2 weeks ago

“I ordered some items in early December for Christmas. It'stated I would get these items by Christmas. I did not in fact, I didn't get them until a week after Christmas. So I had to buy extra gifts in the meantime.. I tried very hard to get a hold of customer service which didn't help. I tried to get ahold of the seller, All they could tell me was that it was on its way. I put in for a refund Telling them.I wanted a refund because I haven't received the item and that it was supposed to be for christmas. They played around with it until I finally received the items now They won't refund me because I received the items. And their way of making up for it is to give me a dollar coupon. I will never. Order from them again. If you want cheap stuff buy it off temu. I have bought hundreds of items off a temu and I have had no problems with refunds or returns.”

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Posted 2 weeks ago

“I am forever grateful to Mrs. Bruce Nora, a professional recovery agent, for helping me recover my lost funds. After investing all my life savings and dedication into a broker, I found myself scammed. My account was frozen, and I was unable to withdraw my funds. Despite sending numerous emails, I received no response. Struggling with this ordeal, I decided to share my experience online, where I came across Mrs. Bruce Nora. I saw countless reviews about how she had helped others recover their lost Bitcoin or money, and despite my initial hesitation, I decided to give it a try. After following her guidance and providing the necessary information, I was amazed to receive all my funds back in just 96 hours. Words cannot express the joy and relief I felt. If you’re facing issues with your investment or are unable to withdraw from any website or broker, I strongly recommend contacting Mrs. Bruce Nora. She can help you recover all your lost funds. Contact details: Email: b__r__u__c__e__n__o__r__a__254__(A__T)g__m__a__i__l.__c__o__m WhatsApp: +1 (318) 319-4620.”

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Posted 2 weeks ago

“After losing over $70,500 to an online scam, I felt completely hopeless and unsure of how to recover my money. Thankfully, I was referred to Supreme Asset Agency, and they truly came through for me. Their team was professional, responsive, and walked me through every step of the process. They kept me informed and worked diligently to recover my funds. If you’re in a similar situation, you can reach out to them: 𝔼𝕞𝕒𝕚𝕝: 𝕤𝕦𝕡𝕣𝕖𝕞𝕖𝕒𝕤𝕤𝕖𝕥𝟟 @𝕘𝕞𝕒𝕚𝕝 .𝕔𝕠𝕞 𝕆𝕣 𝕎𝕙𝕒𝕥𝕤𝔸𝕡𝕡: +𝟜𝟜 𝟟𝟛-𝟠𝟠-𝟞𝟡-𝟟𝟡-𝟝𝟠 I’m so grateful for their help and highly recommend their services.”

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Posted 2 weeks ago

“If I could give ZERO stars I would after I settle with a scam seller I'M DUN I won't even look at the sight again EVER! If you like spending 20-min with a rep then all of a sudden the dialog starts from the beginning again / HOW CAN I HELP YOU W.T.F. this is a sight that the people that you are dealing with a yes yes yes people. In my case I live in Canada the power here uses 60HZ frequence I make sure and specifie that the power-inverter needs to be 60HZ (they have 50HZ and 60HZ advertised in there add) and THEN THE yes,yes,yes, person SENDS 50HZ W.T.F. /// So if you want the aggravation and I have had 4 out of 8 items with this COMMUNICATION PROBLEM going on or they just send a pile of JUNK that they call a kit I warned you I am DUN NEVER AGAIN.”

Aliexpress 1 star review on 6th January 2025

Helpful Report

Posted 2 weeks ago

“"AliExpress is a Scam Website – Stay Away!" My experience with AliExpress has proven that this website has no commitment to its customers and operates more like a scam platform. They lure buyers in with false promises and unreliable customer support, offering no real assistance when issues arise. The problems are especially noticeable with expensive products. If an item is defective or the wrong product is sent, they insist that you pay for the return shipping upfront, promising to reimburse you later. However, these promises are nothing but lies. Once you return the item, they either refuse to refund the shipping costs or come up with endless excuses to avoid paying you back. Key Issues with AliExpress: 1. Useless Customer Support: Their support team provides no real help and gives vague, unhelpful responses instead of resolving problems. 2. Protecting Dishonest Sellers: Instead of defending customers, they always side with the sellers—even when there’s clear evidence of fraud. 3. Hidden Costs: Buyers are forced to pay for expensive return shipping, and there’s no guarantee these costs will ever be refunded. 4. No Returns for Expensive Items: When it comes to high-value products, they outright refuse to accept returns and offer endless excuses to avoid accountability. Final Warning: If you’re considering shopping on AliExpress, think twice! This website offers no financial security, no customer protection, and no reliable dispute resolution. My personal experience has shown that trusting this platform is a huge mistake. Don’t be fooled by their low prices and attractive deals—AliExpress is nothing but a scam!”

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Posted 2 weeks ago

“Bought an item that was completely fake. I am currently in the process of trying to get a refund and it is taking a long time. They asked that I send the item back which I did and now I am still waiting for a refund. The customer service agent doesn't help all they can do is escalate the issue with no resolve. Save your money and time and go somewhere else”

Aliexpress 1 star review on 5th January 2025

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Posted 2 weeks ago

“Quite possibly the most ignorant, shocking and truly disappointing customer services I've ever had the misfortune of attempting to communicate with. Had trouble with last 3 orders, last one didn't arrive. Seller didn't want to know, Customer Services at Aliexpress wasn't interested. Sick of trying to communicate. Stick the order where the sun doesn't shine, I won't be buying anything else or using that account ever again.”

Helpful Report

Posted 2 weeks ago

“I've opened up 3 disputes for a refund on Aliexpress website about this horrible wig. They refuse to give me a refund! I ordered a 16 in wig. Though this one says 10 inches and it has no style to it. It doesnt even look like the wig in the picture. I would never purchase a wig the same length as my hair. Last year I bought wigs from this company. They did the same thing. Sent me 3 wigs that werent as the description. I was able to use two of them. Even though they weren't the lenght I paid for. The 3rd one I gave away when they insisted I wasnt eligible for a refund. Being that they say there was nothing wrong with the wigs. This time I'm demanding a refund!! The 1st one is how it should look. The next 3 is what they sent I've opened up 3 disputes for a refund on Aliexpress website about this horrible wig. They refuse to give me a refund! I ordered a 16 in wig. Though this one says 10 inches and it has no style to it. It doesnt even look like the wig in the picture. I would never purchase a wig the same length as my hair. Last year I bought wigs from this company. They did the same thing. Sent me 3 wigs that werent as the description. I was able to use two of them. Even though they weren't the lenght I paid for. The 3rd one I gave away when they insisted I wasnt eligible for a refund. Being that they say there was nothing wrong with the wigs. This time I'm demanding a refund!! .I've opened up 3 disputes for a refund on Aliexpress website about this horrible wig. They refuse to give me a refund! I ordered a 16 in wig. Though this one says 10 inches and it has no style to it. It doesnt even look like the wig in the picture. I would never purchase a wig the same length as my hair. Last year I bought wigs from this company. They did the same thing. Sent me 3 wigs that werent as the description. I was able to use two of them. Even though they weren't the lenght I paid for. The 3rd one I gave away when they insisted I wasnt eligible for a refund. Being that they say there was nothing wrong with the wigs. This time I'm demanding a refund!! I've opened up 3 disputes for a refund on Aliexpress website about this horrible wig. They refuse to give me a refund! I ordered a 16 in wig. Though this one says 10 inches and it has no style to it. It doesnt even look like the wig in the picture. I would never purchase a wig the same length as my hair. Last year I bought wigs from this company. They did the same thing. Sent me 3 wigs that werent as the description. I was able to use two of them. Even though they weren't the lenght I paid for. The 3rd one I gave away when they insisted I wasnt eligible for a refund. Being that they say there was nothing wrong with the wigs. This time I'm demanding a refund!! The 1st one is what I purchased. Tne next 3 is what they gave me.”

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Posted 3 weeks ago

“Worst customer service ever. If you will get a broken or wrong item it is your problem. For a refund you will need to send it back to China and hope that the seller will get it and mark that all is fine otherwise you can forget your money”

Helpful Report

Posted 3 weeks ago

“I bought what I thoughtwas a 14 inch laptop. The courier delivered a package which turned out to be a cover which I assume to be some sort of tablet. Therefore I have been defrauded by the seller and in ntrying to geta refund from Aliexptess I have been given the run around. I have explained the same thing several times and they keep asking me fpor proof - yes a package was delivered but not the item I paid for. I now want the sellers details so Ican submit a police report for an investigation into criminal charges. This also has not been forthcoming. I have supplied a delivery confirmation image - supposed to be a 14 inch laptop (you decide because they can't).”

Aliexpress 1 star review on 3rd January 2025

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Posted 3 weeks ago

“Spent $115 on camera the seller sent me fictitious tracking number and Aliexpress refuses to do anything about it.”

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Posted 3 weeks ago

“Recently purchased two phones from aliexpress, one turned out does not work in the U.S., the second was a used phone in a new different brand case. There really is no customer support. I just had to take the loss. The Chinese vendors have no respect for U.S. buyers, the just want to separate you from your money. I think it is worth buying inexpensive products, so if you take a loss it will not be a big one.”

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Posted 3 weeks ago

“No help at all with undelivered items . Three separate items all large not delivered. They sent pictures of the delivery for all three orders. All three pictures were exactly the same- a small envelope and all three items were large. No help resolving issue. Too bad so sad attitude”

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Posted 3 weeks ago

“Aliexpress quickly processed my payment. They have failed to ship the product I ordered and have not responded to my shipping inquiries.”

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Posted 3 weeks ago

“Package never arrived, Ali Express marked the package as delivered. When I contacted them and provided security camera evidence that the package had not been delivered on the day that they stated, they still refused to provide support, kept closing the ticket.”

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Posted 3 weeks ago

“FRAUDULENT, FRAUD, FRAUDULENTLY, DISHONEST, DISAPPOINTING, FRAUDSTERS, FRAUDS. The carriers that they have deliver your packages send fake pictures stating that they delivered to your door and AliExpress agree 100%with the carriers. THIS IS AN INSIDE JOB ACTIVITY!!! Never Again will I order from this company!”

Helpful Report

Posted 3 weeks ago

“I invested $17,500 here to trade based on their signals. The scammers provided me with videos of real trading based on signals, as well as screenshots of PNL. I was eager to earn the same, so I fell for it and invested the money. But I didn’t know that I was dealing with a fake broker, not a legitimate one. As it turned out, the scammers just took my $17,500 and then stopped responding and i got so worried about it, so I decided to share it out to my friends, before a friend of mine directed me to Mrs. ''' Morris Meihua '''.. she was the one who helped me recover all my lost both my profit and i was so glad, yo can also reach out to them if you are being scammed before or even finding it so difficult for you to withdraw the money which you have invested on any broker, they can help you out.... Kindly reach out to the details below.... WhatsApp: + (1) 559 -214-9914 Email: ( m_o_r_r_i_s_m_e_i_h_u_a_ ( @) g_m_a_i_l_.c_o_m ) ......... They are so fast and reliable%100..”

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Posted 3 weeks ago

“Beware of Potential Scams on AliExpress I've purchased several items from AliExpress over time, and while shipping times can vary, I’ve generally had good experiences. However, my recent purchase has left me extremely frustrated and disappointed. This is the first time I’ve been scammed on the platform, and I want to warn others. The seller sent a small package to a different address within my zip code, claiming it was delivered to my address. Since USPS doesn’t provide street names or house numbers, I initially assumed the package was stolen. After investigating with USPS, I learned that the package was never addressed to my home. It was only 0.76 lbs, while the item I purchased should have weighed at least 10 lbs. Despite presenting USPS documentation showing that the package wasn’t for my address and that the weight didn’t match the description, AliExpress sided with the seller and denied my refund request. This was incredibly frustrating, as I provided clear evidence of the issue. I strongly advise others to be cautious when buying from AliExpress, especially if something seems off. The platform's customer service was unhelpful, and it’s clear that some sellers may try to exploit buyers, or aliexpress is taking part on the scam since all the have to do is ask the seller to present the weight of the package and street name of delivery confirmation.”

Helpful Report

Posted 3 weeks ago

“After losing over $70,500 to an online scam, I felt completely hopeless and unsure of how to recover my money. Thankfully, I was referred to Supreme Asset Agency, and they truly came through for me. Their team was professional, responsive, and walked me through every step of the process. They kept me informed and worked diligently to recover my funds. If you’re in a similar situation, you can reach out to them: 𝔼𝕞𝕒𝕚𝕝: 𝕤𝕦𝕡𝕣𝕖𝕞𝕖𝕒𝕤𝕤𝕖𝕥𝟟 @𝕘𝕞𝕒𝕚𝕝 .𝕔𝕠𝕞 𝕆𝕣 𝕎𝕙𝕒𝕥𝕤𝔸𝕡𝕡: +𝟜𝟜 𝟟𝟛-𝟠𝟠-𝟞𝟡-𝟟𝟡-𝟝𝟠 I’m so grateful for their help and highly recommend their services.”

Helpful Report

Posted 3 weeks ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Aliexpress Reviews