Terrible customer service from the seller/store. I ordered 2 clothing items. They shipped in the timeframe indicated, however once cleared customs, my package was actually delivered to a Chicago, IL address. It registered as "Delivered Successfully" on all of the tracking - except I live in Florida and verified in every possible way they have my correct shipping address on the order. The refunds process is nearly impossible. They would not respond or answer any of my questions on how they will fix this, including asking them to reship the package to me at my actual address on file. No response. TERRIBLE company. I will absolutely be buying American going forward. Horrible experience.