M. Childers
I made a purchase online with AliExpress for $109.27 on 6-14-2023 & was supposed to have received 8 Disney shirts (purchased for my Disney Cruise which is on 8-1-2023) by 7-6-2023 and NO Later than 7-11-2023 per their "on-time guarantee" delivery. I have contacted the seller, AliExpress, ACI (shipping partner that claims USPS has it), and USPS (which claims the shipping partner has it) and NO one knows where this pkg is BUT AliExpress claims the carrier is trying to deliver it, and wants me to wait til 8-18-2023 for delivery of these items that I purchased on 6-14-2023 that has been "out for delivery" since 6-26-2023. AliExpress nor the sellers are able or willing to give me any information as to where this package is, what carrier has this package, or an ETA for this package. I only receive daily emails claiming to be "shipping updates" - I have yet to receive my refund or the order. AliExpress claims to have purchase protection for its consumers but I have yet to receive a refund for the goods I paid for on 6-14-2023 and per the website "on-time guarantee" delivery. which my order has been "out for delivery" since 6-26-2023
9 months ago
Read Aliexpress Reviews
Aliexpress has a 1.5 average rating from 2,551 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial