Pathetic with a capital P. they send me the wrong item, I request a refund for $20, they approve the refund and issue it but its never received. I almost feel its a scam in hopes I would forget about it. I message them and they will send me an email about it within 48 hours, no email, more messaging, they tell me to contact my credit card and confirm no refund, 10 min later I am talking with someone new again to go over it again and again Unless the item is worth a couple of $ I will never buy from this site EVER again, and I better be saving at least 50% over a local store because I can have it today vs 1 month with easy customer service