AliExpress should shut down because they are dishonest and scamming customers' money. I returned an item to them, and they kept holding my refund, although they confirmed they had received the item back. I had to open a dispute with PayPal, but AliExpress threatened me that they couldn't issue me a refund unless I closed my dispute with PayPal, and later they told me that they had refunded me already, but the fund was stuck at PayPal, and I should ask PayPal for a refund now, not them. I trusted them, and then I contacted PayPal to release my refund. However, PayPal told me AliExpress refused my chargeback, and they didn't issue my refund! They just lied to me and tried to avoid their responsibility! I can't believe AliExpress would do this! Shame on them!  They can't keep my money and the item. This is ridiculous!  Fortunately, I won the case, and PayPal issued me the refund, but it has been a long battle, which is so frustrating. AliExpress is such a dishonest company, and I remind you to think twice before shopping on AliExpress. They are okay if there is no problem in the trading process, but if something unexpected happens, then your money won't be protected because they will try hard to keep your money in their pocket and ignore your request. Also, their customer service is useless too!  I decided to close my AliExpress account, and I won't use them anymore because they are Chinese scammers!