I recently had a horrendous experience with AliExpress that I feel compelled to share. I ordered a product from them, eagerly awaiting its arrival. However, the package never made it to my doorstep. After waiting for an unreasonable amount of time, I realized that it was lost somewhere in transit. What's worse is AliExpress's so-called "buyer protection" policy, which turned out to be nothing more than a facade. When I contacted their customer service about the missing package, they made me go through hoops, asking for all sorts of documentation and proof that the item was indeed lost. They demanded I submit lost shipping documents and other forms of evidence, making the entire process unnecessarily tedious and frustrating. It felt like they were intentionally trying to make it difficult for me to claim what was rightfully mine. In the end, I never received any resolution or compensation for the lost item. AliExpress left me feeling scammed and utterly disappointed. My advice to anyone considering shopping with them: stay far, far away from this scammy company. They're not worth the headache and hassle. Save yourself the trouble and shop elsewhere.