Purchased an item through Ali Express which included Royal mail tracked postage. Tracking stated that item could not be delivered because the sender did not address the parcel correctly, no Road or house number on the parcel and Royal Mail are returning to sender. Send proof of this to Ali express and requested a refund but refused. I even appealed but said no refund. F***ing unbelievable. Because they are based in China, there is no recourse. My recommendation is DON'T USE THEM, complete charlatans
9 months ago
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