Non-existant customer service 5 years ago I stopped buying from Aliexpress. They accepted my money but never send the batteries I bought. Their client service must be the worst in the world. Try and get past the bot. It is allmost impossible. Made the error again and tried them again. They use a courier company that never answers the phone. This same company taxes me 110% of the value of the article and there is no-one that answers phone, WharsApp or emails. Not the courier and not Aliexprees. They just find that it is not their problem and case closed. So if you want to experience the worst customer service in the whole wide world. Buy from Aliexpress