My 12-year old son ordered pants and shorts from AliExpress. 3 pants and 1 short were way too big and there is no possibility to return the items. Only two sellers out of 4 replied to my refund requests telling me to send back the items to China. It would cost more than the price of the items!
There is no return labels with the deliveries. Fortunately, there are two items that fit.
I also contacted AliExpress customer service about these issues and they couldn't help.
Also, the quality of the clothes was disappointing.
In conclusion, it is a waste of money. It was our first and last experience with AliExpress. They don't care about customer service and satisfaction. We have higher standards in North America and are not used to this way of doing business.
1 week ago
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