Purchased from Johnature store 3 sweaters. After a few days I asked why my order wasn't shipped. Johnature store stated 2 of the 3 sweaters were out of stock. I cancelled my order and asked for a refund (nothing had been shipped). They refused, at least 15 times. They refuse to refund my money. They are holding my money hostage. They want me to check the reason for cancelling is because I no longer wanted the items. That's a lie. I cancelled because they did not have the items I paid for. They told me they would get in trouble from AliExpress if they agreed they did not have the items. I contacted AliExpress and they PROMISED me they were going to get my refund and would conact the seller to investigate. They assured me they didn't want to get a bad reputation from bad sellers and would take care of it. They promised also to keep me informed. Fast Forward to now, I still have no refund, the seller is still selling on AliExpress and I've not heard a word from either of them. Seller still refuses to refund my money or ship anything and AliExpress still refuses to do anything. I filed a dispute and I followed their procedure of filing a complaint on the website against the seller. So I'm stopping payment on the bank transaction and leaving bad feedback for both. They are both dishonest and customers have ZERO protection. Website does NOTHING to help you. Shop elsewhere unless you like getting cheated.