Anonymous
I have ordered a number of items on Aliexpress. Delivery frequently takes longer than estimated, but on a price/value basis some decent purchases. However, BUYER BEWARE! I filed a dispute when 1 out of 4 electronic devices was DOA and would not power on. I filed a dispute & was told to be patient for more than a week for a response due to Chinese holiday. Finally, while I was traveling for a week out of town, they replied that they needed a video of the item (I had already sent a picture) within 2 days or their judgement would be in favor of the seller's proposed solution of no refund, no replacement. I appealed the judgement, sent a video of me pressing the power button on the DOA device, and quickly received an email stating that my appeal was denied due to "insufficient evidence."
4 years ago
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