platinum member 244 orders, never had a real problem so far. 2 deliveries were 3 months late (I literally went on vacation twice before it arrived), one order was mistakenly sent to Mongolia two other items that weren't as described were partially refunded + resend a replacement for free.
my way of tackling ali
1 ordering maximum of 22 eur at a time per seller
2 checking out for orders not above, depending how I confident I feel, 22-46 eur in case the order get 'lost' after payment, still never happened though
3 don't place multiple or compiled orders per day, but spread it over the week
4 always pay extra for shipping, even for cheaper items. At least you have a tracking code and the order arrives faster
5 choose as many items that can fit through the mail slot, mind you there are tons of items that can be posted while you aren't at home
6 never show anger, accept a partial refund for a wrong delivery.
7 read all the reviews, by that I mean check which delivery method most buyers chose. 99% of the time the complaints about no deliveries have chosen the cheap free slow shipping.
8 don't make a judgement on 5 star reviews, in general buyers leave 5 star rating because they finally received their items and never rate it afterwards. Read what they have to say instead.
9 accept that global post is slow, I am waiting for 2 items to arrive from the USA and it is currently taking that more than a month.
10 try to avoid things that can break or damage (easily) and things that can appear dead on arrival, mostly electronics
again, I never had a problem so far
5 years ago
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