After waiting MONTHS for my order, I finally opened a dispute for not receiving my parcel. Dispute was finished with them saying that the item was delivered and I received it, which was NOT the case! I did an appeal which was denied as well and no refund issued. There is no proof that the item was delivered and I phoned all my local post offices with no luck. There is just no way of directly contacting the site. This was the first time I bought form AliExpress and I deeply regret it! I will NEVER EVER buy from them again. They have much to learn from sites like WISH and BANGGOOD with regards to customer care and protection. You suck big time and shame on you for stealing my money!